Gena Best of Puerto Rico (30Aug-04 Sep 2021)

Virtually everything! Hotels, most meals, all of the activities described in the itinerary pages, airport transfers and local guides. Experience and professional Tour Directors and local guides will be with you every step of the way, ensuring a worry free vacation.

Prices do not include any other meals that is not specified in the tour price inclusions, gratuities and tips to Driver, Guides, Tour Director, baggage fees, phones, all items of a personal nature, food and beverages during the meals, not on the regular menu

A well paced and unhurried itinerary is our goal, after all, you are on vacation! Touring days begin and end at reasonable hours and include frequent stops. While the occasional early morning departure is necessary, we do our best to ensure a leisurely vacation

Considering the Covid-19 conditions, we will be limiting the passenger capacity to 30 passengers per departure.

We consider adequate travel insurance to be essential. Travel insurance is widely available to purchase. Voyages Hub has signed with World Nomads for providing travel insurance to our travelers. For Insurance quote and purchase, please click – http://voyageshub.com/insurance/. It is the personal responsibility of each traveler to ensure that they have adequate travel insurance cover. Please read the policy details carefully. It is each traveler’s personal responsibility to ensure that the insurance cover purchased is suitable and adequate for their particular needs. Voyages Hub will not be responsible or liable for any consequence of any nature arising from the failure to comply with the responsibility of providing for adequate travel insurance cover.

• Cancellations with 91 days or more prior to departure-full refund, (the cost of trip cancellation & interruption insurance is retained), between 90 and 45 days 50% is retained, 45 and 31 days 85% is retained,30 days or less, or no show 100% of the package price is retained.Note: A person becoming a single as a result of the roommate’s cancellation must pay the single supplement.

We use hotels that are closely monitoring COVID-19 updates and adhering to the guidelines that are set by the National Health Organization and WHO. Along with the Government directions  are preparing to safely reopen and accept guests with thorough precautionary standards set in place, to ensure a safe, healthy and welcoming environment!

Cleanliness and hygiene standards at hotels are of high importance and they have implemented additional measures that meet the latest guidance on hygiene and cleaning, to ensure the safety of our guests and team daily. The hotels are using cleaning & environmentally friendly products and protocols that are effective against viruses.  They are conducting enhanced training and corona virus awareness, updating our team in response to the new standards COVID -19 has set for our well-being, onward

A post signage on entrance door that no one with a fever or symptoms of COVID-19 will be permitted in the hotel Public spaces. They will perform cleaning and disinfection in all public spaces with increased frequency; Hand sanitizers have been placed at all areas  and team facilities including lobby, dining outlets and reception desk, bathrooms and offices. The hotels will provide  surgical masks and gloves to guests and staff according to the new guidelines . Designated signage at all public areas, notifying guests of keeping social distance, wearing masks, use hand sanitizers.

Elevators, must be used by one passenger at a time, or guests sharing the same room. Still, we encourage you to use the stairs.

Rooms. Key prevention protocols are followed to clean the rooms with particular attention paid to high touch items. A rigorous cleaning after guest depart and before the next arrival.  More detailed information is provided in each room

Back of House.  Screening of all teams, in each shift before entering  the Hotel, for symptoms to  Immediately exclude anyone. In the spaces where  Hotels team is working we are increasing the frequency of cleaning and focusing on high-touch areas like  entrances, locker rooms, laundry rooms and  offices

The hotels will ensure to follow Food Safety Policies as well with daily cleaning and disinfection of the kitchen and other food preparation areas, surfaces, proper cooking and storage of food and hygiene practices.

(Please visit individual Hotel Website for Covid-19 related information)

Our suppliers use transport companies, those have implemented to enhance hygiene protocols, to comply with physical distancing requirements by relevant government authorities and to give you peace of mind when you are travelling during these new times.

Following the outbreak of COVID-19, the transport companies  have taken additional measures to elevate our hygiene and sanitary practices in accordance with guidance from the World Health Organisation (WHO) and as required, applicable government regulations.

The Driver training provides them with the latest hygiene protocols. They will clean and disinfect all surfaces including handrails, door handles, tables, seats, air-conditioning filters and overhead lockers on a daily basis.

All our guests are asked to follow hygiene practices recommended by the World Health Organisation including the thorough and regular washing of hands and sanitizing when required.

Hand sanitizer will be available on board for your use throughout the day.

Please bring your own washable face mask and gloves with you, and additional hand sanitizer to make you feel comfortable, as these will be required to be worn in public in some countries.

Should an unexpected situation arise, additional face masks, rubber gloves, antiviral sprays and wipes will be available for guest distribution on all trips.

The health and safety of our passengers and employees is our top priority. As questions and concerns arise as a result of COVID-19, our group of companies has taken a number of precautionary measures to provide the highest level of protection for our customers and team.

Our COVID-19 measures include:

• The vehicles interiors are completely cleaned and sanitized daily.
• Drivers now perform a thorough cleaning of the vehicle’s interior surfaces with disinfectant wipes between each trip.
• Drivers have been issued protective disposable rubber gloves and masks.
• With the exception of dispatcher, office staff are now working remotely, from home.
• All employees have been instructed to self monitor, self isolate and seek immediate medical attention if they show any symptoms of COVID-19.
• Under no circumstance will we allow sick employees to report for work.

At this time we don’t know what the exact future effects of Covid-19 will be on tourism in Greece. We hope that all attractions and hotels included in this offer will reopen and will continue to operate in 2021 but we may have to look for alternatives where this is not the case and we do appreciate your flexibility. We also do not know if social distancing restrictions will continue and so reserve the right to limit numbers on coaches and review prices if appropriate if these restrictions are applied by the governments.

Covid-19 Reschedule: Your tour qualifies from a reschedule to a future date based on government advisories. A mutually agreed date with the tour leader will be announced and all the deposits will be retained for future travel for the same trip.

• In order to enter, U.S. and Canadian citizens need a valid passport with an expiration date extending at least six months beyond the date of reentry.
• We recommend having at least one blank passport page for entry stamps.
• There is no visa required for U.S. or Canadian citizens.
• If you are not a U.S. or Canadian citizen, you must contact each country’s consulate for your specific entry requirements.

• Please note that our travelers are limited to one checked bag and one carry-on bag per person due to storage limitations on motor coaches and other transfers, which may include train connections or flights.
• Contact your airline(s) for baggage size and weight restrictions for your flights, which may include on-tour flights in addition to your round-trip flights to and from tour. Please note that your included on-tour flights may have more restrictive baggage limits.
• Some airlines may impose additional charges if you choose to check any baggage or exceed baggage size and weight restrictions. Be advised that you are responsible for any baggage fees incurred on all flights.
• Make sure you label your baggage and keep valuables, medication, and documents in your carry-on bag.

• We recommend packing lightweight, loose-fitting clothing that can be easily layered to accommodate varying temperatures, as well as a light jacket or rainwear.
• A sturdy pair of walking shoes or sneakers is recommended for sightseeing.
• You may want to pack dressier attire if you plan to visit a high-end restaurant or attend a special performance.
• It is preferable not to visit churches or other religious sites with bare legs and shoulders (and entrance may be denied on this basis).
• Bathing suits are a must for enjoying the beaches and the pools
• Sun-guards, tan lotions, hats, beach mats are some handy kit-tiems

• Puerto Rico’s warm climate ensures a constant supply of fresh, high-quality fruits and vegetables. Salads served with aromatic olive oil, feta cheese, and oregano are plentiful.
• Sea-food is aplenty and part of the local cusine
• Fruit-based cock-tails, and the famous Bacardi Rum are popular everywhere.

• Puerto Rico operates on the American standard 110 volts flat pins.
• We recommend packing a universal adapter, as well as a voltage converter if you plan on using your own hairdryer or other device without a built-in converter.
• Your hotels may provide hairdryers, irons, and other small appliances. However, these amenities cannot be guaranteed.

• Wi-Fi is available in most hotels, though some charges may apply.
• There is no Wi-Fi on any of the motor coaches.
• Please contact your mobile service provider for information on roaming charges.

• Puerto Rico follows the Atlantic Time (AT) and is one hour ahead of Eastern Time (ET).
• When it’s noon in New York, it’s 1pm in Puerto Rico

• At the conclusion of your tour, it’s customary to offer your Tour Director and driver a gratuity in local currency. Please keep current exchange rates in mind.
• We recommend tipping the equivalent of $7USD to $10USD per person per day for your Tour Director and the equivalent of $3USD per person per day for your driver.
• If applicable, we also recommend the equivalent of $2USD per local guide.
• Tips can only be paid in cash.

• You will use the US Dollar on this tour.
• Better rates of exchange are usually available overseas, although it’s worth ordering some currency from your local bank to use when you first arrive.
• We strongly advise that you take debit/bank cards and credit cards, which can be used to withdraw cash at local banks as needed.
• You can use most debit/credit cards at ATMs on the international networks Cirrus and Plus, but make sure to check with your home bank about withdrawal fees.
• Inform your bank and credit card company of your travel plans so that they won’t confuse your international purchases for fraudulent charges.
• International banks and businesses primarily accept debit and credit cards that work with the EMV chip system. If you do not already have at least one debit or credit card with a chip in it, we strongly recommend requesting one from your bank prior to your tour.

Voyages Hub reserves the right to levy a surcharge commensurate to the fuel increase at the time of operation of this movement.

Terms and Conditions and Additional Important Information